Royal Grace Sugar Studio respects your privacy and is committed to handling your personal information responsibly.

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Information We Collect

When you visit our website, place an order, contact us, or interact with our services, we may collect information such as your:

• Name

• Email address

• Telephone number

• Billing and payment information

• Order and transaction information

• Pickup selections

• Messages or information you voluntarily provide

Our website or service providers may also automatically collect certain technical information, such as browser, device, cookie, and website usage information.

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How We Use Your Information

We may use your information to process and fulfill orders, communicate regarding purchases or pickup arrangements, provide customer service, maintain business records, improve our website and services, prevent fraud or misuse, and comply with applicable legal obligations.

If you separately choose to receive marketing communications, we may also use the contact information you provide to send updates about new menus, products, events, or promotions.

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Payment Information

Payments may be processed through third-party payment processors. Royal Grace Sugar Studio does not necessarily receive or store your complete payment-card information. Payment information is handled according to the policies and security practices of the applicable payment provider.

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Sharing of Information

We do not sell your personal information.

Information may be shared with service providers when reasonably necessary to operate our website, process payments, fulfill orders, communicate with customers, or provide other business services.

Information may also be disclosed when required by law or when reasonably necessary to protect our rights, customers, or business.

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Cookies & Website Technology

Our website may use cookies and similar technologies necessary for website functionality, analytics, preferences, security, or other features provided through our website platform.

Your browser may allow you to control certain cookie settings.

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Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain required business records, resolve disputes, and comply with legal obligations.

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Your Choices

You may contact us to request that we update or correct personal information you have provided, subject to any information we are required to retain for legitimate business or legal purposes.

You may unsubscribe from promotional email communications at any time using the unsubscribe option provided with those communications, when applicable.

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Policy Updates

This Privacy Policy may be updated periodically. The most current version will be posted on our website with an updated revision date.

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Contact Us

Questions about this Privacy Policy may be submitted through the contact information provided on the Royal Grace Sugar Studio website.